Susan B.

January 22, 2010

My passport arrived today and I wanted to thank you for doing such an exemplary job in handling my lost passport application.  I really appreciated how your representatives patiently answered all of my questions, even the one about how do I know you are legitimate.  Your agent calmly explained your registration with NAPVS.org and your A+ rating with the Better Business Bureau – now I can see why by the way.  You saved my business trip.  Thanks again and feel free to use this on your website as a customer review.

Bangor, Maine